Configuring QPP Settings

Watch this short video to find out about configuring QPP Settings in the Launcher.

Below are the step-by-step instructions for doing this:

  1. Open the QPP Settings window from the ChiroTouch Launcher Options window.
  2. First, configure your Email Options. These are practice-level settings.

    For Provider settings: select the provider that you are updating

    For Certification Phase: should be set to 2015 if on version 7

    For CQM update year: set to 2018, or latest option available

    In the Email Type: drop-down menu, select MyChiroTouch Mail (Configurable).

    In the Return Email: field, enter the main email address for your practice. We recommend using an email address that is checked with utmost regularity such as your office's primary and/or general email address.

  3. N O T E    
    You cannot use a Yahoo! or AOL email address.
  4. Click OK to save changes.

Sometimes there is difficulty registering patients for the Patient Portal or send E-copy of Health Information. This results from an issue with your email settings. To resolve the issue:

  1. Log in to ChiroTouch with provider credentials.
  2. Open the ChiroTouch Launcher.
  3. Right-click the Launcher icon.
  4. Select Options.
  5. The software will open the Options window. Click the QPP Settings button. The software will open the QPP Settings window.
  6. Select MyChiroTouch Configurable from the Email Type drop-down menu.
  7. Enter your practice's primary email address in the Return Email field.
  8. In the Port field, enter "0" and click Save.

If you continue to receive an error message, follow steps 1-5 above, enter "587" in the Port field and click Save.

If this still does not work, follow steps 1-5 above and enter "465" in the Port field and click Save.